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Interview with Scott Radin Owner of A.S. Radin & Associates        go back to previous page
Scott Radin is a successful business broker and he has been around the business development & sales environment since 1986. He has been involved in the sale of businesses worldwide while following a stringent code of confidentiality and ethics. He has appeared on television as an industry expert and has written various newspaper articles on the business environment. He is also the founder and owner of the Business Broker Training Center and has trained more than 800 business brokers throughout the world. He is considered a pioneer in the business brokering field and over the years his business brokering systems have evolved with the changing business climate and client needs.

Q- Can you address the negative posting about you on ripoffreport.com?
The negative posting you may have found at ripoffreport.com was an extortion attempt attacking me by trying to scare me into paying this person. The person posting this attack is a convicted felon and the facts of this posting are untrue and materials attributed to me were fabricated for his cause. He came at me when his real target disappeared. The majority of people know that ripoffreport.com is NOT a legitimate site rather a criminal enterprise that posts anonymous mostly slanderous attacks on businesses then acts in collusion with expensive "removal" firms offering to burry the negative posting of the victim. It is a site geared for people to either whine in anonymity because they know their claims are false or for unscrupulous competitors to anonymously attack their competitors. I should not even have to address this but I do because it seems there are still some people out there who think it's real. Click here to read the entire story (opens new window). As you see, I do not hide from it as I did no wrong and we have a clean record with the BBB etc.
Q- You refer to "cleaning up the industry" everywhere - can you explain?

The majority of business brokers in the market are led by the greed of making a quick buck AND creating a huge financial windfall for themselves by doing - or saying - whatever they have to to generate sales. This philosophy creates a deceptive approach whereby these types of brokers will do - or say - anything to further their greed. Whether they charge high fees to list a business or they run with deposits placed as part of an offer. Whether they are real estate brokers pretending to broker businesses because real estate is down while destroying confidentiality on MLS or not properly qualifying business buyers. It could also be someone trained out of a book written when Ronald Reagan was the USA president or a franchisee trained to get the listing on the first meeting no matter what they have to say . We are slowly removing this type of greed by placing highly trained brokers in every business community.

Our brokers are trained live and fully supported in the most current "business brokering" practices and they have the common philosophy to provide ethical and moral business brokering services allowing their commission to serve as their financial reward for a job well done. They allow their service to dictate their commission not vice versa. And they do not charge retainer fees to list a business rather they get paid when the business seller does - at closing. This is how a business broker should operate.

Q- Are your business brokers franchisees, employees, independent contractors or associates?
Our business brokers are associates trained and supported by the industry's most comprehensive brokering systems. They each own their own brokerage entity trained and supported by A.S. Radin & Associates. Each broker invested into our programs to start and/or improve their brokering career. Our experience shows a definite correlation between those who invested into our program to those with career longevity and success. In return our brokers keep 90% of their commissions resulting in a more motivated environment fueled by the motivation to provide a great service and become the most ethical (and best) in their area. We no longer hire agents, provide free training and hope. We have true brokers with "skin in the game" to stimulate their success.
Q- You have a high level softball coaching background - does that help your business approach?
Radin-  Great question - yes I share head coaching duties on a top tier nationally recognized 14U girls travel softball team and there is so much I have learned about team bonding and sportsmanship that I relate to my brokerage and broker training company. I apply a team bonding concept with the brokers whom I have trained or the clients whom I represent. And I relate sportsmanship to ethics as we teach our girls to respect their opponent - and each other. Last we teach our girls to relax and have fun that winning will follow and the same can be applied to brokers trained or clients represented.
Q- Did you play sports yourself and what do you take into business with that experience?
Radin-  I played on a nationally ranked travel ice hockey team from maybe when I was 8 years old until around 14 yrs old. I then played Varsity ice hockey (along with baseball and x-country) for 3 years at private school known for hockey (Nichols School in Buffalo NY) then I continued playing hockey right through college. The biggest benefit I carried into my professional career was dedication to others. My parents - usually my dad - would drive or fly to games and tournaments with me not to mention the thousands of practices they also took me too. They never complained and the money they must have spent was astronomical. So they were dedicated to me as long as I stay committed so I treat my brokers and clients with that same dedication.
Q- Who from your personal life do you most pattern your professional life after?
Radin - Without a doubt - my dad. Though retired and living in NC now, for maybe 30 years he was the most respected real estate attorney in Western New York. And he believed in the utmost ethics and that good service - not gifts - was deserving of his title insurance business. I learned so much from growing up around him then later working with him in the title insurance industry.
Q- Is title insurance what you did prior to business brokering?
Radin - Yes I came from the title insurance industry where I spent 13 years right out of college doing everything from title searching and underwriting to later developing new regional offices. It was in 1999 that my senior management position was eliminated and I went into business on my own and soon after got into in the business brokering field and by 2001 I was brokering and training new brokers. The rest is history.
Q- Who from the business world do you most pattern your professional life after?
Radin - Two people. First Donald Trump. Not only has he created an empire but he also knows what it is like to reach the top then plummet before rebuilding stronger than ever. I have gone through similar ups and downs and I am always referencing him as my personal idol - so much so that my company director, Mr. Singletary, now refers to me as the Donald Trump of business brokering. Second Brian Tracy as I was fortunate enough to attend a Brian Tracy seminar in Rochester NY back around 2000-2001 and not only learning from his seminar but meeting him in person had a tremendous impact on what I have accomplished today.
Q- Without naming names - what was your greatest business "seller" moment or situation?
Radin - It was an initial meeting with the owners (husband and wife) of a diner. I was meeting them after hours at the diner - I believe at 10PM - and as I was being shown the kitchen by both owners, someone tried breaking into the diner by smashing a window in the kitchen. The look on this burglar's face was priceless when here the three of us were not more than 15 feet away from him with the wife instinctively grabbing and holding a large knife. And the funniest part - it was one of their dishwashers!
Q- Same question but regarding "buyer" moment or situation?
Radin - Was not a funny moment rather a weird moment. I had listed a furniture store and the owner and I were showing the business to a buyer after hours. Suddenly the buyer went psychotic on the owner swearing at him - then me - that he (the buyer) felt we were trying to sell him furniture not the business when the furniture is the business. I asked him to leave upon which I got a less than friendly seven word goodbye.
Q- Same question but regarding "broker training" moment or situation?
Radin - Many years ago I was hired by an Oakland CA area real estate brokerage to do a two day business broker training seminar for their six real estate agents. I flew into Oakland a day early and drove to meet the real estate brokerage owner at the hotel conference room. The first thing I noticed was how large the conference room was until the owner informed me that the number rose to 27 real estate agents attending and that most of them did not speak English. The broker owner made the necessary copies for me but training a group who barely spoke English was quite the challenge.
Q- Last question - if you could change one thing about business brokering as a whole what would it be?
Radin - I would have a governing body for business brokers. Right now there is no authority who regulates business brokers so there are too many unscrupulous and unethical business brokers practicing today. Contrary to what some may believe, organizations like the IBBA and ABBA are not governing bodies rather organizations like mine - and good organizations I might add as they themselves are not the ones portraying themselves as regulators. And if it ever happened I would welcome the opportunity to sit on committees determining the rules and regulations for business brokering.

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